Contact Technology Services


College of Pharmacy Technology Services staff is generally available from 7:30 AM - 5:30 PM on university business days. Support outside university business hours cannot be guaranteed, and should be directed to the addresses below.


Non-Critical Requests

Non-critical requests should be sent to the email addresses below whenever possible. Requests will be automatically entered into a helpdesk tracking system, allowing for the most efficient service possible. Even if you prefer to explain your request in person or over the phone, please start with an email whenever possible so that your request can be tracked.

Website support: cop-website@osu.edu
All other support: cop-problem@osu.edu


Critical or Time-Sensitive Requests

In the case of a critical request, walk-in and phone support are available.

Phone:

614-688-8000 (8-8000 from a campus phone)

Walk-in:

559 Parks Hall (for Windows desktop, notebook, software, and account problems)

559 Parks Hall (for Apple desktop, notebook, software, and account problems)

453 Parks Hall (for classroom technology, lecture capture, website, and multimedia problems)